Frequently Asked Questions

Everything you need to know about shopping with Beurer fashion.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, intimate apparel and earrings cannot be returned.

Do you offer international shipping?

Yes, Beurer ships worldwide. Shipping costs and delivery times vary depending on the destination country and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

Beurer is committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.